A Sharifi Neya booking is complete when payment succeeds and a ticket or PNR is issued. Keep names exactly as they appear in the passport. The Kabul office can re-issue or change a ticket only if the airline fare rules allow it. The office is Kabul District 3, Koti-e Sangi, Golaye Dawakhan, Hakim Sanayee Market, Floor 2, Office 126. Bring the same passport you will fly on. What name should I enter? Enter given names and surname exactly as in the passport, including spelling. A mismatch can block check-in. When is my seat confirmed? When the airline ticket is issued (e-ticket number / PNR). A search screenshot is not a ticket. Can I change dates after ticketing? Only if that fare allows changes, usually with a fee and a fare difference. Ask the office to read the same rule the airline filed. Where do I see my ticket? In the Sharifi Neya app or customer account after login, in the email used at checkout, or as a printout from the Kabul office. Who do I call if the flight changes? Contact Sharifi Neya on the numbers on https://sharifineya.com/contact. Schedule changes come from the airline; we pass them on and help rebook when rules allow.